اشترك في قائمتنا البريدية لتلقي تنبيهات المنتجات الجديدة والعروض الخاصة ورموز القسيمة.
Editorial Information This Samra Web/Mobile Application is owned and edited by SAMRA DMCC (hereinafter referred to as “Samra Jewellery Online”), a company having its registered office at Jumeirah Lake Tower, Dubai, UAE and registered with the DMCC Vide Trade license No. __DMCC30088_____ Tel: + 971 4 4217024 / 009714 80072672 Email: email@example.com Samra Jewellery Online -Conditions of Sale-
Personal Information Collection In order to place an order through the Samra Web/Mobile Application, you will be required to register and create an online account. During this process, you will be required to provide valid and up-to-date personal information, including but not limited to your real name, date of birth, phone number, and e-mail address, as well as other personal information as applicable, such as shipping address, billing address and payment details (collectively "Personal Information"). Should you contact the Samra Customer Care centre by telephone or message, you may also be required to provide such Personal Information. Additionally, if you complete a customer card in one of our Stores, the Personal Information you provide shall be used as described in this Privacy Notice. Samra takes the protection of your Personal Information very seriously, and therefore, additional information may be collected by Samra or its third-party providers for security and anti-fraud purposes (see further information below). Any Personal Information you make available to Samra is done so voluntarily, with your knowledge and consent when ordering or registering for services from Samra. We will request from you mandatory information (required by us to fulfil your order and meet our legal obligations) and non-mandatory (which you can give to us if you chose); if you choose not to provide the mandatory information requested, then Samra will not be able to respond to your request or activate your option choices.
Cookies and related tracking technologies We use technology such as "cookies" on our website, Samra Mobile Application, to store your user ID and password, track selections and purchases, and enhance your shopping experience. Cookies are pieces of electronic information stored on your computer. You may disable cookies through the settings in your web browser, but if you do so, some parts of our website may not function properly. We may automatically track and collect information about your IP address, domain service, the type of computer and web browser you are using and the pages you visit (including by using web beacon and/or other equivalent technology). We collect this information so that we can administer and improve our system. Use of Personal Information Samra will use your Personal Information: • To process your order and complete the transaction. • To send you information on our creations, promotions and events which may be of interest to you. • For marketing research purposes relating to Samra's business and satisfaction surveys. • To customize, analyze and improve our products, services, technologies, communications, and relationship with you. • To prevent fraud and other prohibited or illegal activities. • To enforce our Conditions of Sale or Privacy Notice with you. • To protect the security or integrity of our website / Samra Mobile Application, including your Personal Information, our business, or our products or services. • To provide you with other services you may have requested (e.g. Repair, Order Tracking).
Access to Personal Information Except where stated otherwise, Samra will not share your Personal Information with any unaffiliated third party without your prior consent or unless required to do by law or legal process. If Samra or substantially all of its assets are acquired as a result of an acquisition, merger, sale, reorganization or liquidation, your Personal Information may be one of the transferred assets. Personal Information collected will be stored and processed in Dubai, the United Arab Emirates and where Samra and its affiliates, parent, subsidiaries or agents maintain facilities.
Joint use of Personal Information The following information will be used jointly by Samra, Network International. (providers of the online payment portal), your credit card company to process payment of your order, and a Security organization that handle credit checks and fraud prevention: Your name and contact details, including shipping and billing addresses. Your credit card information. The identification of the products you have ordered. The price paid for the products you have ordered. Information relating to your device (e.g. IP address, type of operating system). Your credit card company is responsible for their use of your Personal Information and should be contacted directly with regard to any matter regarding their use of your Personal Information.
Telephone Calls All telephone calls to the Samra Customer Care Center, may be recorded for training and security reasons and retained for a period determined by Samra.
Security Samra is committed to protecting the security of your Personal Information. We will employ all reasonable technical and commercial measures to ensure that your Personal Information is held and used securely. Note to minors and children. No part of this site is directed to children under the age of 18, and we will not knowingly collect personal information from any child under the age of 18. To register or place an order through the Samra Customer Care Center, you must have reached the age of majority (which in most countries is 18 years old) and have the legal capacity to enter into a contract. If you are under the age of majority or cannot lawfully enter into a contract, you must advise your parent or legal guardian to review this Privacy Notice and our Conditions of Sale before you register or place an order. Should we discover or be informed that a child has registered his/her or another child's Personal Information, we will delete such information from our records.
Note to parents and legal guardians. Samra will not intentionally collect Personal Information from persons lacking legal capacity to act. If you, as a parent or legal guardian, are concerned that the person you are responsible for has registered for one of our services, wish to cancel his registration and have all details deleted, please contact us by email: firstname.lastname@example.org or write to us at the address below providing official documents establishing parental or guardian status.
Your Rights If you request disclosure, correction, deletion or that Samra stops using your Personal Information, Samra will deal with such requests in accordance with applicable laws and regulations. The deletion of your Personal Information or a request for Samra to stop using it will result in the cancellation of your registration.
For any request concerning Personal Information and/or cancellation of registration to any services provided through our Samra Customer Care Center: Telephone: + 971 4 80072672 Email: email@example.com Or write to Samra, P.O.Box 3950, Dubai, United Arab Emirates. Email: firstname.lastname@example.org Changes to this Privacy Notice
We may change this Privacy Notice if required, and the updated version will appear in this section.